Return Policy + Shipping Policy

Returns 

ALL SALES ARE FINAL. 

Unfortunately we can’t offer you a refund or exchange. Exceptions are made for items which were not received. Unless tracking proves that you have not received your item, we cannot provide a refund. 

If you need to return an item, please Contact Us with your order number and details about the product you would like to return.

 

Refunds (if applicable) 

If applicable, once we receive your return and it is inspected, we will send you an email to notify you that we have received your item. We will also notify you of the approval or rejection of your refund. If you are approved, your refund will be processed and a credit will automatically be applied to your credit card or original method of payment (usually takes a certain amount of days before it will appear in your account). 

 

Late or missing refunds (if applicable) 

First, if you haven’t received a refund yet, re-check your bank account once more. 

Next, contact your credit card company. It may take some time before your refund is officially posted to your account. 

Later, contact your bank. There is often a delay period in processing time before a refund is posted. 

Finally, if you’ve done all of this and you have yet to receive your refund, please Contact Us with your order number and details and we will work to solve this problem for you as soon as possible. 

 

No returns on sales items (if applicable) 

Only regular priced items are eligible to be refunded, unfortunately items which were purchased on sale do not qualify for refunds.  

 

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.


When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.